The Stone Jewellery

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Shipping Policy
Home Shipping Policy

Here is your fully updated Shipping Policy content customized for The Stone Jewellery with correct business details and gemstone focus:


Shipping Policy – The Stone Jewellery

Shipping from www.thestonejewellery.com is safe, secure, and completely hassle-free. At The Stone Jewellery, we are committed to delivering your authentic natural gemstone bracelets with care, precision, and reliability. From careful packaging to trusted delivery partners, every step is designed to ensure your order reaches you safely and on time.


Shipping Options

We offer the following shipping timelines:

Made-to-Order (Standard Shipping)
Since many of our gemstone bracelets are handcrafted, please allow:

  • Natural Gemstone Bracelets: Up to 7–10 working days for dispatch

  • Custom or Personalized Orders: Up to 10–14 working days for dispatch

Each bracelet is carefully inspected, polished, and packed before shipping to maintain our quality standards.

Express Delivery (Available on Select Products)

  • Delivery within 3–5 working days for ready-to-ship items.

  • Availability depends on product type and delivery location.


Shipping Providers

For domestic deliveries within India, we partner with trusted courier services to ensure secure and timely shipping. Our logistics partners are selected for their reliability and professional handling of valuable items.


Inspection Upon Receipt

We strongly recommend inspecting your package carefully at the time of delivery.

  • Please check for any visible damage, tampering, or packaging issues before accepting the parcel.

  • If you notice any concerns, kindly refuse delivery and immediately contact our customer support team.

Your cooperation helps us resolve issues quickly and maintain the highest delivery standards.


Shipping Charges

We are pleased to offer Free Shipping across India on all orders.
There are no hidden charges for packaging or delivery.


Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor your shipment and stay updated on the expected delivery date.


Important Delivery Information

  • Estimated delivery timelines are approximate and may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.

  • In case of any unexpected delay, our team will notify you promptly.

  • Customers must provide accurate details including full name (as per valid government ID), complete address, nearby landmark, pin code, and active contact number to ensure smooth delivery.


Recipient Verification (For High-Value Orders)

For security purposes, the courier partner may require OTP verification sent to the registered mobile number at the time of delivery. In certain cases, a valid government-issued ID may be requested, such as:

  • Aadhaar Card

  • Passport

  • PAN Card

  • Driving License

  • Voter ID

Delivery will be completed only after proper verification. The courier agent may record necessary verification details for security compliance.


Secure Packaging

Every order from The Stone Jewellery is delivered in durable, tamper-proof packaging to ensure maximum safety during transit. Your gemstone bracelet will arrive in an elegant jewellery box, carefully packed to prevent damage and preserve its shine and finish.


Contact Information

For any shipping-related queries or assistance, please reach out to us:

The Stone Jewellery
🌐 Website: https://thestonejewellery.com/
📍 Address: Ground Floor, Pundir Tower, Kargi Chowk, Dehradun – 248001, India
📞 Phone: +91 8679195573
🕒 Support Hours: 11:00 AM – 8:00 PM (Sunday OPEN)
📧 Email: thestonejewellery02@gmail.com

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